How an independent pallet racking inspection works

What makes the IRIA process different?

Our approach is proactive – making it easy to stay ahead – with a process designed to be as straightforward as possible, from first contact through to ongoing annual compliance.

No chasing reports. No missed inspection dates. No surprises.

Getting your racking inspected shouldn’t be complicated. Here’s exactly what to expect when you work with IRIA from initial contact to report in hand.

View the process for existing clients →
View the process for new clients →

The pallet racking inspection process for existing clients

1.
Annual inspection
automatically scheduled

SMS or email reminder sent 3 weeks in advance
→

2.
IRIA inspector
attends your site

thorough on-site inspection of your racking carried out
→

3.
Receive your
inspection report

available online through RackMaster within 24 hours
→

IRIA offers discounted rates for recurring annual inspections.

The pallet racking inspection process for new clients

1.
Ask us
for a quote

get in touch via the website or phone
→

2.
Provide site
information

bay count, racking photos, basic details
→

3.
Receive
your quote

same day,
no waiting around.
→

4.
Accept
the quote

and we’ll take it
from there.
→

5.
Inspection
scheduled

on our earliest available date and confirmed
→

6.
Our inspector
attends your site

thorough on-site inspection of your racking carried out →

7.
Receive your
inspection report

available online through RackMaster within 24 hours
→

8.
Annual inspection
scheduled

SMS or email reminder 3 weeks
in advance
→

RackMaster® is IRIA’s own inspection platform and the first of its kind globally. The moment your report is ready, it’s available online. Every damage item is photographed, classified and tracked through to repair and sign-off, all in one place. If you manage more than one site, every report for every site lives in the same dashboard. Compliance visibility across your whole operation, whenever you need it.

See how RackMaster works →

Get a
quote

Book your independent racking inspection with IRIA today. Contact us

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Have a different
question?
Give us a call or
drop us a line

  • How do I arrange a racking inspection?
    Contact our office either via email or phone 1300 136 649 and speak to our friendly staff. They will have a brief chat to you about your requirements and gather information on the number of sites you would like inspected and their size (usually by the number of bays of racking). IRIA will then provide you with a quote and a proposed inspection date?
  • What happens on the day of the inspection?
    On the day of the inspection our inspector will arrive and proceed to work independently for the duration of the inspection. At the completion of the inspection they will go through their findings with you and answer any of your questions.
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